Shipping and Returns
Postage of Slovenia
Products are shipped around Slovenia. Shipping takes 1-3 working days.
A shipment, with pre-transfers to our bank account or direct payment, costs 3€. If you choose option “Cash on delivery”, we charge plus 1€.
Shipments are sent by Postage of Slovenia.
The shipment may be returned if the product defect is reported within 3 days of receipt of the product. If the product has been used and does not detect an error, the product cannot be returned. Product error is considered a factory error. If the instructions for use are not followed and the product is destroyed, the product cannot be returned. After the reported product error and the request for a refund, the buyer must return it within 5 working days. The product must be return to our official address, which is recorded in the “Contact” tab. When we receive the returned goods, we will check it and respond with the decision within 5 working days. If we agree with the error, we will refund the price to your bank account within 3 working days after receiving the reply.
This privacy statement applies to the confidentiality of personal information collected in the process of registering customers of the website www.pking.si.
This Statement of Privacy is an integral part of the General Terms and Conditions of N-POINT s.p. Please read this Statement carefully to find out how we collect, process, protect or otherwise use your personal information.
Personal information is any information that relates to an individual whose identity is known or identifiable. An identifiable individual is a person who can be identified, directly or indirectly, especially by identifiers such as name, identification number, location information, network identifier, or by one or more factors specific to physical, physiological, genetic, mental , the economic, cultural, or social identity of that individual. We only collect your personal information when you voluntarily provide us with such information. We collect information about you when you fill out the form or when you sign up for the newsletter. You should keep in mind that non-personally identifiable information and data may be collected automatically through our Internet servers or by using cookies.
We use the information obtained about you for one or more of the following purposes: To personalize your customer experience (the information collected helps us better respond to your individual needs); For the sake of improving our website (we are constantly striving to improve the offer of our site based on the feedback we receive from our visitors); To establish a primary channel of communication with you; For occasional emails (concerning occasional news updates (if you wish), updates, information on similar products or services, etc.)
PROTECTION OF YOUR DATA
To protect the personal information you submit through this site, we use physical, technical and organizational security measures. We are constantly upgrading and testing our security technology. We restrict access to your personal information to only those employees who need to know that information to provide you with some benefits or services. In addition, we educate our employees on the importance of confidentiality and the protection of privacy and the protection of your information.
If you would like to know if we own and process your personal information, or if you would like to access the personal information we hold about you, please contact us at firstname.lastname@example.org. You have the right to rectify the personal information we hold if it is incorrect. You may also, with certain exceptions, request that we delete your information (the right to be forgotten) or stop processing it. You may request that we stop using your personal information for direct marketing purposes.